📄 Terms of Use

1. Acceptance of Terms

Welcome to APASS ("the platform", "we" or "us"). These Terms of Use ("these terms") form a legally binding agreement between you and the platform.

2. Description of Services

APASS is a driving instructor matching platform providing the following services:

• Instructor matching: Matching users with suitable licensed driving instructors according to their preferred area, availability and vehicle type
• Information platform: Providing reference information such as driving guides, the licensing process and fee comparisons
• CEF information: Providing information and guidance about driving courses under the Continuing Education Fund
• Customer support: Providing customer service through WhatsApp, telephone and email

3. User Eligibility

To use the platform's services, you must meet these requirements:

• Be at least 18 years old, the minimum driving-learning age under Hong Kong law
• Have legal capacity
• Provide true and accurate personal information
• Not be prohibited from using the platform

4. User Accounts and Responsibilities

When using the platform, you agree to:

• Provide accurate, up-to-date and complete personal information
• Keep your contact information secure and not share enquiry reference numbers with others
• Be responsible for all activities conducted through your contact methods
• Notify us immediately of any unauthorised use you discover

5. Instructor Matching Service

5.1 Matching Process

We match you with suitable driving instructors based on your requirements, including vehicle type, area and availability. We aim to provide the best match but do not guarantee that the outcome will meet all your expectations.

5.2 Instructor Qualifications

Instructors on the platform hold driving instructor licences recognised by the Transport Department. We conduct basic checks, but do not provide an absolute guarantee of teaching quality.

5.3 Changing Instructors

If you are dissatisfied with your matched instructor, contact us to request a free change. We will do our best to arrange another match, but instructor availability depends on your area and scheduling requirements.

5.4 The Instructor–Student Relationship

Once a match is made, tuition is provided directly by the instructor. Lesson arrangements, teaching content and related matters are agreed between you and the instructor. The platform does not intervene in specific teaching arrangements.

6. Fees and Payment

6.1 Platform Services

Our instructor matching service is currently free. We reserve the right to introduce service charges in future and will notify users in advance.

6.2 Driving Lesson Fees

Driving-related charges, including lesson fees and test vehicle hire, are charged by the matched instructor at their rates. Fees shown on our website are for reference only; the instructor's quotation determines the actual charges.

6.3 Payment Methods

You pay driving lesson fees directly to the instructor. Payment methods are agreed between you and the instructor; the platform does not handle any lesson payments.

6.4 Transport Department Fees

Transport Department charges involved in obtaining a licence, such as test and learner's licence fees, are paid by students directly to the department at its published official rates.

7. Cancellation and Refund Policy

7.1 Cancelling Lessons

The cancellation policy is governed by your agreement with the instructor. General recommendations are:

• Notify the instructor at least 24 hours before cancelling a lesson
• For cancellations without sufficient notice, the instructor may charge all or part of the lesson fee
• Lessons cancelled because of severe weather, such as a No. 8 typhoon signal or Black Rainstorm Warning, are generally not charged

7.2 Cancelling a Match

You may request cancellation of the matching service at any time without a charge. Fees for lessons already started are handled according to your agreement with the instructor.

8. Intellectual Property

All content on the platform, including but not limited to:

• Website design, layouts, graphics and user interfaces
• The names and logos "學車天使" and "APASS"
• Articles, tips, guides and other written content
• Images, videos and multimedia materials
• Software, code and technical solutions

is protected by Hong Kong and international intellectual property laws and belongs to the platform or its licensors. You may not copy, modify, distribute or use it commercially without written permission.

9. Prohibited Conduct

When using the platform, you agree not to:

• Provide false or misleading personal information
• Impersonate others or misrepresent your identity
• Access the platform using automated tools such as bots or crawlers
• Disrupt, damage or attempt to compromise the platform's servers or networks
• Publish or transmit unlawful, harassing, defamatory or obscene content
• Collect users' or instructors' personal data without authorisation
• Use the platform's content for competing commercial purposes
• Contact instructors directly to circumvent the platform's services

If we discover any of the conduct above, we may terminate your services immediately and reserve our rights to take legal action.

10. Disclaimers

10.1 Provision of Services

The platform provides services on an "as is" and "as available" basis. We make no express or implied warranties that services will be uninterrupted, timely, secure or error-free.

10.2 Accuracy of Information

Driving information, fee comparisons and licensing guidance on the platform are provided for reference only. Although we strive for accuracy, we do not guarantee that all information is completely error-free or up to date. Official announcements from the Transport Department and relevant organisations take precedence.

10.3 Instructor Services

The platform is not responsible for teaching quality, teaching outcomes including pass rates, personal conduct, or losses arising from instructors' services. Instructors are independent third-party service providers, not employees of the platform.

10.4 Test Results

Neither the platform nor matched instructors guarantee that students will pass a driving test. Results depend on factors including the student's ability, extent of practice and performance on the day.

11. Limitation of Liability

To the maximum extent permitted by law:

• The platform is not liable for indirect, incidental, special, punitive or consequential damages
• Our maximum liability for losses arising from use of, or inability to use, the services does not exceed the total fees you paid to the platform in the preceding 12 months
• Nothing in these terms excludes or limits liability for death or personal injury caused by our negligence

12. Third-Party Services and Links

The platform may contain links to third-party websites or services, including but not limited to:

• Official driving school websites, such as the Hong Kong School of Motoring and Lee Kin Driving School
• The Hong Kong Transport Department website
• The official Continuing Education Fund (CEF) website
• Social media platforms: Facebook, Instagram and YouTube

These links are provided for users' convenience only. We accept no responsibility for third-party content, privacy policies or services.

13. Termination of Services

We reserve the right to suspend or terminate your use of the platform if:

• You breach any provision of these terms
• Your conduct may harm the platform, other users or instructors
• A legal or regulatory authority requires it
• The platform decides to stop providing some or all services

After termination, the provisions concerning intellectual property, disclaimers, limitation of liability and governing law remain effective.

14. Changes to These Terms

We may change these terms from time to time. Revised terms will be published on this page and the "Last updated" date changed. We will notify you of significant changes through a website notice or another method.

Continued use of the platform means you accept the revised terms. If you disagree with the new terms, you should stop using the platform.

15. Governing Law and Jurisdiction

These terms are governed by and interpreted in accordance with the laws of the Hong Kong Special Administrative Region. Both parties agree to the exclusive jurisdiction of the Hong Kong courts for disputes arising out of or relating to these terms.

If any provision is held invalid or unenforceable, the remaining provisions continue in full legal effect.

16. Contact Us

If you have any questions about these Terms of Use, please contact us using the following methods:

• Telephone: 6932 9632
• Email: info@apasscar.com
• WhatsApp：Contact Us Here
• Website: apasscar.com